Janet and her team at Home Instead provide amazing service. You can trust them to provide consistent, reliable, professional care. I do not hesitate to recommend them to anyone looking for care and support. If you are wondering who to call, look no further.

I can’t speak highly enough of Home Instead and their staff. The entire experience from the time we had our first consultation, to the process of finding the most compatible caregiver right up to the time we had to cancel the services. The staff was friendly and efficient and were not only knowledgeable but also took the time to address all our questions and concerns leaving my mom feeling confident in the care she would receive. For anyone considering home care I would look no further than Home Instead. Thank you Home Instead for your services and companionship!!

We have had an exceptional experience with Home Instead while caring for my 93-year-old mother. Their caregivers have been truly wonderful — not only helping with daily hygiene and household tasks, but also providing the emotional support and companionship that make such a meaningful difference in her quality of life. They ensure my mom takes her medications regularly and safely, and they approach every task with patience, kindness, and professionalism. What stands out the most is the respect and dignity they show her at all times. They treat her as a person first, not just a patient. It brings our family great comfort knowing she is being cared for by people who genuinely care about her well-being. Home Instead has exceeded our expectations, and we are deeply grateful for the compassionate support they provide every day. I would highly recommend their services to anyone looking for trustworthy, respectful care for a loved one.

Our family has had a very positive experience with Home Instead. Co-owner Darryl brings a tremendous amount of knowledge and experience regarding the later stages of life. He has been incredibly helpful in guiding us through decisions about our mother’s care, allaying many of our concerns and offering practical, thoughtful advice along the way. The caregivers themselves are knowledgeable, kind, and genuinely caring. They show real affection for our mother, which gives us great comfort. It’s clear they approach their work with both professionalism and compassion. We also really appreciate the support staff, who do an excellent job keeping us informed and making sure communication is clear. Thanks to the support of the Home Instead team, our mother has been able to continue living in her independent retirement residence while receiving the care she needs. That continuity has meant a great deal to our family. We are very grateful for their support.

Our family is deeply grateful for the care and support we received from Home Instead over the past year and a half while caring for our mom, Ardemis, who is living with dementia and Alzheimer’s. From the very beginning, everyone we interacted with,was kind, responsive, and truly compassionate. During what can be a very emotional and challenging journey for a family, their support meant so much to us. We are especially thankful for Lola, who cared for our mom. She first started coming once a week for a few hours, and as our mom’s condition progressed, she began visiting on Tuesdays and Thursdays. Lola is truly exceptional. She is patient, gentle, and incredibly caring. Even on the more difficult days that come with dementia, she always treated Ardemis with dignity, kindness, and respect. Because of this support, we were able to keep our mom at home longer and know she was being cared for with compassion. Ardemis now lives at Macassa Lodge, and we remain very thankful for the care and comfort Lola and the Home Instead team provided to both our mom and our entire family. Their work truly makes a difference in people’s lives, and we would wholeheartedly recommend Home Instead to anyone looking for compassionate and dependable care for their loved ones. 🌷

Home Instead Kelowna consistently delivers exceptional in-home care, setting a high standard in both professionalism and compassion. Their team regularly goes the extra mile, demonstrating a genuine commitment to the well-being of their clients. What truly stands out is the way they treat each client like family—with dignity, respect, and heartfelt care. They are reliable and trustworthy, providing confidence and peace of mind to everyone involved. The caregivers are attentive and proactive, often one step ahead in identifying and meeting clients’ needs before they arise. This level of thoughtfulness and foresight reflects the pride they take in their work and the strong values they uphold. Home Instead’s dedication to excellence is evident in every interaction. They provide not just care, but reassurance, consistency, and compassion. I would highly recommend Home Instead to anyone seeking high-quality, dependable in-home care from a team that truly puts clients first.

Very impressed with the service provided by Home Instead. They are very responsive and were able to start care right away when I needed it. Thank you Home Instead.

The team at Home Instead is so caring and compassionate! I was so impressed how they were able to help answer any questions I had, and give honest suggestions. I am grateful there is an organization in town offering this type of care! Thank you! ❤️

Home Instead has been a lifesaver for our family. Darryl has been so helpful and patient. The caregivers who come have been so wonderful! Highly recommend Home Instead if anyone is looking for some extra help caring for a loved one.

Home Instead is absolutely amazing!! They were able to set up around the clock in home care on very short notice over a weekend for my father in law. It was a very stressful time and they were wonderful to deal with. They provided exceptional care and were very dependable. They were always willing to make accommodations for meals and bathroom preferences. A special thanks to Mary Ruth who is an angel and the primary caregiver to my father in law in the last weeks of his life. We are forever grateful to her and all of the other staff.

Thank you to the Home Instead team in Markham. They are remarkable, caring, and intuitive. From my very first apprehensive phone call, Jake Mitten, Leanne Sealey, Maddy Mitten, proved that Home Instead takes great care and pride in matching my loved one with a wonderful caregiver, Jenny. She recognized the needs of my sister, catered to her specific interests and tailored a program for personal care. Jenny went above and beyond to provide care and companionship. Thank you to the entire team!

I hired Home Instead for post-surgery support in Mississauga and had an excellent experience! From the first phone call with Paul, to my conversations with Belinda to organize care, to the very kind and professional support I received from Nancy, Shweta, and Kelly after my surgery — they truly went above and beyond with communication and care. My surgeon’s clinic was also very impressed. Great humans who clearly have strong support and training from Home Instead. I highly recommend their services!

Home Instead was instrumental in helping us manage the care of our 98 year old Aunt. They were available immediately in an emergency situation, and cared for her with kindness and compassion for many months. It made leaving her much easier, knowing she was so well cared for. We would highly recommend Brittany and her Team!

We are so fortunate to have Home Instead looking after our Father! Each caregiver establishes a great rapport with him,(and the family members as well), making him feel comfortable and well attended to. The team at Home Instead are diligent and super responsive to any of our requests regardless of whether it’s last minute or not. Highly recommend!

We have had a great experience with Home Instead and would recommend them to anyone needing care. The ladies in the office are very kind and organized, and our caregivers have been wonderful as well. They have been providing care in our home for a few years now, and we are very grateful for their help!

My brother and I can not say enough positive things about Home Instead. From initial call all the way through they have been amazing, supportive, caring and kind. The caregivers are compassionate and genuinely care for our parents as though they were their own loved ones. The difference it has made in our parents life can not be overstated. I would not hesitate to recommend Home Instead and in fact I have.