As the Owner, Tracie oversees and manages all areas of the business. She has over 20 years of experience in the Health Care Industry . Prior to acquiring Home Instead, Tracie was working for the North Island Hospital specialising in Neuroscience, Cardiology and Palliative Care.

Tracie is passionate about her Clients, her Staff and her Community. She is always looking for opportunities to better those most vulnerable. Outside of her practice Tracie likes to spend time in Nature paddle boarding and spending quality time with her husband and 2 teenage boys mostly at the Hockey Rink.

Esther has a total of 6 ½ years of experience working as a Registered Nurse in France and in the UK. She brings this knowledge with her into her role as our Director of Clients and Engagement. Her role encompasses Client Coordination, as well as working with the Community and Referral Sources to share how our Home Instead Team can work to deliver home care solutions.  

She strongly believes in working as a team to give the best care possible to Home Instead ’s Clients …all around a cup of coffee, of course.

Angie moved to Courtenay in November 2019 from Oshawa, Ontario with her husband Brian and her 3 daughters Brooklyn, Miley and Lily.  In Ontario she worked for a Company called Seniors Helpers. When first hired she started out as a Care Professional and loved it, but she wanted to do more.  

She loved how the team in the office worked so well together.  The Lead Service Coordinator at Home Instead ensures seamless care by managing client and caregiver scheduling, addressing last-minute changes, and maintaining strong communication with families and care teams.

In her free time Angie enjoys going for walks with her dogs (Belle and Rella) and family, as well as drinking coffee and watching movies snuggled up on the couch.

Emily was born and raised on the island and resided in Victoria until 2021 when she moved to Courtenay. She began her employment with us as a Care Professional, but wanted to use her skills of previous admin work by joining our team as Scheduling Coordinator.

Our Scheduling Coordinator plays a vital role in connecting clients with the care they need. They manage and maintain caregiver schedules to ensure consistent, reliable service—matching the right caregiver to each client based on skills, personality, and availability. With attention to detail and a deep understanding of our clients’ needs, the Scheduling Coordinator helps ensure every shift is covered with compassion and care.

Emily loves watching disney movies and enjoys going for hikes with friends and her dog Charlie.

Lisa has enjoyed many different positions in Health Care since she earned her HCA ticket in 2018. She fell in love with working with advanced dementia residents at Evergreen Seniors Home. She knew from her practicum in school that she enjoyed Community Health Services. Being able to drive from client to client was exciting and she met a full range of clients in the  community.

Lisa assists with training Care Professionals and making sure they receive their Empower courses. She is excited to see the Office grow and expand and she is looking forward to serving the Community.

Alesia moved to the valley 16 years ago . As the Community and Engagement Relations Manager she plays a vital role in driving growth and community engagement. Her job also involves developing and implementing strategic marketing plans to increase brand awareness, foster relationships with referral partners, and generate new client leads.

In her free time she enjoys long walks on the beach, hanging out with her 2 teenage children and going for walk with her 2 doggies Sammy and Bella.

Tracey has been a CAREGiver with Home Instead for 2 years and in May of this year she started in her new role as Memory Care Coordinator.

As the Memory Care Coordinator she looks after providing Specialized Care for individuals and their families who are living with Age related Memory Loss, Alzheimers, Dementia and conditions that affect Brain Health. Her main goal is to make a connection and build a relationship with both clients and family members.

In her free time you can find her relaxing in her pool, spending time with her husband or hiking with her dog Remi.

As the Accounting Manager, Kristy aims to provide prompt and accurate financial reporting for our Clients, Care Professionals, as well as the Management Team. Kristy has extensive experience in administrative roles both corporate and non-profit.

When not at work, Kristy enjoys exploring Vancouver Island, traveling, and watching her son at the Hockey Rink.

Daina started out as a Care Pro with Home Instead and worked with many of our complex clients. She enjoyed working with all of her clients.  In Sept 2024 we welcomed Daina to our office team as Training Coordinator.

At Home Instead, our Training Coordinator ensures Care Professionals are well-prepared to deliver compassionate, high-quality care. From onboarding to ongoing education, they provide hands-on training that builds the skills and confidence needed to make a meaningful difference in the lives of aging adults.

In her free time Daina can be found paddle boarding, walking  or eating sushi with friends.

Meet the newest addition to our team, Kobe. Kobe is a purebred Frenchie with a heart full of love, and snorts full of joy. He never fails to leave a trail of smiles everywhere he goes. With his great snuggling skills, he makes for the perfect therapy dog. Kobe finds joy in playing with his toys, visiting clients, and playing with his big brother Beasley.