Meet Our Team

​Working with seniors is something that was instilled upon me from a young age by my mother. When my mother was a volunteer visitor I would occasionally join her on her visits to see Katarina when I was about 8 years old. Katarina was Russian and spoke only a little bit of English. I still remember that Katarina would be in absolute amazement when I would put the straw in my drinking box – she had never seen anything like it and I would show her how it worked! In sharing the same passion with my mother, I continued on during my high school years volunteering at a Long Term Care facility & volunteer visiting also. Later in life when my grandmother was in Long Term Care, just over an hour away, I regularly went to visit her with my three children until she passed away in 2010. Seeing the enjoyment that she would get watching the children run around and engage her was priceless and truly memorable. Being the owner of Etobicoke’s Home Instead allows me to work at my passion and sincerely feel like I am making a difference in a senior’s life. I am honored to have the privilege to provide services to our clients and it is something I take very personally.

For over 10 years Paul has been a great resource to family caregivers and community partners.  He is a great listener and empathetic to the demands placed on spouses, daughters and others who jump to the call of supporting an aging loved one.  He does his best to understand your unique situation and will provide you with options that address the challenges you and your loved one face.  He can help you navigate a hospital to home discharge, speak to the value of one-to-one support in retirement or long-term care or assist you in finding a compatible caregiver to support your loved one in any place that they call home, whether those needs be minimal to complex.  He is highly responsive and thinks outside the box; you are in great hands with Paul!  His favorite things: matcha, cycling, travel and his nephews … but not necessarily in that order. 😉

Maria pursued a RPN designation in 2013 but decided to put that on hold and grew within a career in service, working for various companies who specialized in imports and exports. During this period, Maria continued to be involved in the health care field; for a few years she even worked as a personal support worker in long term care. Maria has since completed the practical nursing refresher program at Humber College and is now excited to work with Home Instead as a client care coordinator. She is looking forward to making a difference in lives of our clients and family caregivers. Outside of work, Maria is a mom to 2 beautiful girls. Maria likes to stay active by joining annual marathons and enjoying the outdoors through camping and hiking with her friends and family.

Cecilia enjoys helping others and she is very passionate about making a difference in the lives of seniors and their families in our community. This passion and caring nature all started because she was always surrounded and raised by her loving grandparents and is now the primary Caregiver for her own aging parents.

She carries a PSW and Medical Office Administration Diploma. Over her 10years of experience in customer service she started off as a Caregiver with Home Instead and moved her way to On Call Coordinator, Key player Assistant and Lead Service Coordinator. Cecilia was also awarded in 2013 and 2014 as Caregiver of the Year and 2018 Home Care Ontario Scheduling Coordinator of the year. 

Cecilia understands the importance and the need to advocate for our clients and Caregivers. With all of her knowledge and experience she will continue to focus and strive on finding exceptional Caregivers to build our roster and continue to guide them daily by building trust, taking the lead and sharing your heart. 

With a Post Graduate Diploma in Global Business Management from Sault college, Ontario, along with a bachelor's in business administration and Diploma in Human resource management, Khushi brings 10 years of expertise in Administration and Operations. Spent 3 years as an Office manager in the healthcare sector, delivering exceptional service and acting as a crucial link between healthcare professionals and healthcare facilities in Canada, Well recognized for her organizational skills and analytical abilities, Khushi is highly motivated and enthusiastic, with a passion for cooking. She is excited to join Home Instead, where she believes there is no greater satisfaction than serving seniors in the community who place their trust in the company.

Leading up to working for Home Instead, Sarah has displayed a passion for working with seniors since age 16, engaging in various roles for retirement communities such as Dietary Aide, Office Administration, Personal Support Work, and now as a Service Coordinator. Sarah is excited to grow in this industry to develop strong meaningful relationships with clients to make a difference in their lives. Working together as a team to help those who are vulnerable is significant to Sarah as she is devoted to supporting those in times of need. Outside of the office, you’ll find her in the kitchen baking mouth watering goods, binge watching drama or thriller shows, or with her cat, Jupiter!

Smeera’s journey in healthcare began with a passion for making a difference in people’s lives. Prior to joining Home Instead, she gained extensive experience in the medical, administrative, and customer service fields. She brings with her a wealth of experience, dedication, and compassion for helping others to her current role as a Service Coordinator. From a young age, Smeera has cherished spending time with her grandparents and assisting them with various tasks, from gardening to cooking meals together. 

Her primary goal is to assist others and ensure they feel heard, particularly in accessing care to enhance their quality of life. 

In her leisure time, Smeera enjoys reading mystery books and engaging in outdoor activities with her friends and family.

Jessie has a great passion to help within the community and has always been fond of helping others especially with elderly care.

This passion came to her from a young age when her grandparents were ill. Prior to working from Home Instead she started her career at Skechers, working in retail and moving forward with administration work.

Jessie sincerely looks forward to growing with in the home care industry and developing great partnerships with the seniors we service as well as their families.

Outside of the office Jessie enjoys listening to music, cooking, and fitness.

Karen has worked in customer service for over 35 years. She chose to work at Home Instead because she is very passionate that everyone has the right to be treated with dignity and respect no matter what age they are. Karen likes to take on challenges and will do her best to get the job done properly. She takes pride in any job she does. I am a very compassionate and caring person with a bubbly fun personability. I am also a very trust worthy and honest person. And I am honoured to be working with such an amazing company and great co-workers.

As a Registered Nurse, Belinda has a strong focus in gerontology and is committed to allowing our aging community to be treated with dignity and empathy while preserving a person’s independence and self-respect. In her role Belinda's if focused on delivery of service and ensuring top quality care for our clients. Her nursing background is a highly valuable asset when assisting clients and their families to develop the right Care Plan for their specific needs. Belinda evaluates the Care Plan with the Care Team, the client and the family to ensure delivery of high quality care and client satisfaction.

Angel enjoys being around people and building meaningful relationships. She always focuses on excellence, efficiency and effective service delivery. Angel carries with her a Personal Support Worker Diploma and Social Service Worker diploma from Humber College. She also holds a degree in Microbiology and is Certified in computer skills. Angel has always had the passion for caring for others and having worked as a Social worker and Personal Support Worker, Angel understands the importance of service excellence and being able to help people access care needs in order to improve quality of life.  Angel is thrilled at the prospect of assisting older adults as the Lead CAREGiver in the Etobicoke to live comfortably, in their home with the assistance of Home Instead. Angel is a Mom to beautiful twin girls and an older daughter. Each of her children have taught Angel to view life from all different perspectives.

Prior to working for Home Instead, Jennifer had an extensive history in in customer service and administration.   Specifically, she worked with seniors and children and has the compassion and understanding necessary to support family caregivers and their senior loved one.  She aspires to grow in this field to pave the way to a better future.  Jennifer lives in Etobicoke with her two sons who are attending elementary school.  She looks forward to gaining experience, and is excited to give back to the community.

Kristin has spent the past 10 years working in various levels of hospitality and restaurant management, where her constant mantra was ‘we are here to be in the service of others’. This rang especially true in her last position within Toronto Pearson Airport, where simply being present and approachable led her to assisting people of all ages and cultures with anything from directions to medical emergencies and everything in between. An ever-increasing passion for helping others paired with a close relationship with her grandparents and great-grandparents and watching them go through various stages of assisted care, made the opportunity to join Home Instead an easy decision. In her free time Kristin enjoys cooking with her husband, with her specialty being pasta from scratch. She also loves being outdoors, especially if it involves hiking a fun trail or swimming at the beach.

Dan connects community partners with home care resources, so that they can assist families find solutions to their unique challenges. He is focused on helping seniors live active lives as independently as possible. Dan is routinely “out and about” in the community, conducting in-service presentations and sharing Home Instead's public education programs (i.e. Alzheimer’s, Parkinson’s and palliative care). Additionally, Dan plays an active role in supporting non for profits, including Be a Santa to a Senior, Give Tuesday and Give 65. In his spare time, Dan enjoys a good game of golf.

Over the course of several years, Mikaela has established genuine and trustworthy relationships with CAREGivers, so transitioning from Key Player Assistant to Education Coordinator was an easy. She recognizes that providing CAREGivers with education helps them take the lead with their clients, will empower them and allow them to provide specialized support. Her main goal is to ensure that Home Instead CAREGivers feel prepared before their shifts and that they recognize their unlimited potential!

Erika recently completed her Business Administration – Accounting degree at Brock University. The opportunity to join Home Instead was the perfect next step. She connected with our mission to provide personal care to seniors. She has always enjoyed helping her grandparents with whatever they need and spending time with them, whether that be talking with them over a meal/coffee or playing cards. Providing great customer service has always been important to Erika, as she has always looked for ways to help others in all her past personal and professional experiences. She looks forward to continuing to provide great customer service through her role at Home Instead.  In her spare time, Erika likes to knit and sew, crafts which she picked up from her grandmothers.

 

Erin has joined Home Instead as Manager of Quality & Standards after a lengthy career in the Food Service industry. For over 20 years Erin has had many roles such as lead trainer for Canada opening up new franchisee restaurants, to working within the Franchisee head office in various roles, to finally owning 2 franchise’s along with her husband. She also started a separate food and beverage catering company working with private clubs for the past 11 years. During the course of time, Erin was honoured to be involved with numerous charities such as Heart and Stroke Foundation, Relay for Life, MS Society, and the Canadian Breast Cancer Run for the Cure. Erin is very excited to join Home Instead as her passion for Seniors started from a young age, by volunteering at a retirement home doing odd jobs for those who needed help. But quickly discovered the Seniors wanted more of companion. Erin was extremely fortunate to grow up having both sets of grandparents very active in her life with weekly visits, As she grew older, she started to see their health challenges take over which caused her to be even more involved in their lives. Erin is excited to complete the full circle working with such an amazing organization helping Senior’s continue to live their best life.

Geeve has had a lengthy career in the hospitality industry working with several national brands, occupying various roles including General Manager, Regional Manager and Executive Director of Operations. As an entrepreneur, he has owned and operated several independent pubs and restaurants throughout Southwestern Ontario. Geeve has a passion for growing businesses and understands that for successful business growth managers must grow their people first. Accordingly, Geeve has spent his career building teams and relationships, by engaging with all levels of an organization to achieve success together and works hard to be a servant leader. Geeve is excited to work at Home Instead, to give back to the community and supporting you and your aging loved ones. He is married to a Registered Nurse and he and his wife have two beautiful children along with a rambunctious chocolate lab named Portia. He has a passion for cooking, as the kitchen in his home is where you will find him most of the time making an Asian inspired meal, or just baking some delicious butter tarts! Geeve is an avid runner and has competed in several marathons along with many other races across Ontario.

Jerry is an enthusiastic brand champion and after researching Home Instead felt an instant connection to their guiding principles of building trust, taking the lead, and sharing your heart. Jerry is an experienced operations leader with a demonstrated history of success building great teams and growing businesses. Jerry has spent the last 20+ years in operations growing his passion for service excellence and uses his positively outrageous service to delight and astound clients. Jerry specializes in building strong supportive teams while coaching a people first culture across the organization to ensure we are making a difference in people’s lives daily. Jerry is always looking for ways to grow his skillsets and can often be found engaging in conversations with co workers and industry professionals while stepping outside his comfort zone to try something new. Jerry married his high school sweetheart, and they are now parents to 3 amazing children. Jerry spends as much time outdoors with his family as he can swimming, hiking, playing sports and enjoying nature.

Julia joined us as a talented and experienced Recruitment Professional (REC) for our Enterprise team. With a solid background in recruitment and successfully developed and implemented effective strategies to attract top talent. She is skilled in utilizing multiple sourcing techniques, coordinating interviews, and ensuring a seamless onboarding process makes her a valuable addition to our Enterprise team.

 

Her strong analytical, problem-solving, and communication skills, combined with her ability to thrive in dynamic environments and express compassion towards her clients, will undoubtedly contribute to our team's success. She is enthusiastic about her journey ahead with Home Instead and looks forward to bringing a smile to everyone’s face!