Our Standing ovation this month goes to Nancy O. We honor Nancy as our Triple C – Cool, Calm and Collected Care Pro.
Since joining Home Instead in December 2023, Nancy’s steady presence has reassured everyone around her. Nancy gracefully navigated challenges, from tough weather to demanding schedules, never wavering in her dedication. Whether it’s braving snowy nights or handling unpredictable situations, Nancy remains composed, ensuring that her clients always receive the care they need.
One example of her outstanding care is her gentle and patient work with clients with behavioral challenges. Her compassionate approach helps them feel safe and understood. Using gentle persuasion and calming techniques, she expertly handles tough situations, always keeping the environment positive and reassuring. Nancy’s steady patience and quick thinking inspire confidence and bring comfort to those she serves.
Thank you, Nancy, for always being Cool, Calm and Collected while providing quality care and service for each client. Your unwavering commitment and positivity in every situation sets a fantastic example for us all. Congratulations!
