Meet Our Team

​Greg, father to Liam and Ava, and husband to Shelley, is well known in the field of home care, but his roots have simple beginnings as his earliest recollections of senior activism refer to a time when his mom was involved with charities like Meals on Wheels and encouraged him and his siblings to do the same. Today, his sits on the Board of Directors of the Ontario Home Care Association, has strong ties to the Alzheimer Society Peel (including partnership in the Caregiver ReCharge Program) and focusses the efforts of the Mississauga office on philanthropy, public education and community outreach. He is an author of the book Trusted Transitions, was presented the Advocacy Award by Home Instead Corporate for his tireless efforts, and since 2009 has driven Home Instead Mississauga to exceed the expectations of over 1000 seniors and their families, by striving for service excellence.

Before joining Home Instead, Amanda had an extensive career in the event services industry.  In her prior roles Amanda specialized in coordinating complex projects and issues while maintaining a high level of client and team satisfaction.  Often dealing with competing interests, she has been quite effective in finding that “common ground” and an successful solution for all.

Like many other families she has recently experienced the troubles of finding compassionate care for an aging loved one.  Navigating this often-difficult process has inspired Amanda to find her new role here at Home Instead.  In Amanda’s personal life she is mother to two wonderful but crazy children whom she instills her positive ideals.

Always eager to help, Amanda is looking forward to assisting your family in their time of need!

For over 10 years Paul has been a great resource to family caregivers and community partners.  He is a great listener and empathetic to the demands placed on spouses, daughters and others who jump to the call of supporting an aging loved one.  He does his best to understand your unique situation and will provide you with options that address the challenges you and your loved one face.  He can help you navigate a hospital to home discharge, speak to the value of one-to-one support in retirement or long-term care or assist you in finding a compatible caregiver to support your loved one in any place that they call home, whether those needs be minimal to complex.  He is highly responsive and thinks outside the box; you are in great hands with Paul!  His favorite things: matcha, cycling, travel and his nephews … but not necessarily in that order. 😉

Connie first began her career caring for the vulnerable at Children’s Aid Society of Peel. Her many experiences there taught her the value of trust and the importance of building relationships. After taking some time off to raise her family, she once again felt the call to care for individuals in the community, but this time with seniors at Home Instead. Since then, she has had the pleasure of working with many families as a Client Care Co-ordinator, endeavoring to help all clients find the right level of care and support. Now, as General Manager, she continues to draw from her previous experiences, wealth of knowledge and expertise, and remains dedicated to enhancing the lives of others. Connie is excited to work with you and ensure you receive the highest standard of care, quality, and excellence.

Ethel’s dedication to building meaningful and lasting relationships with customer service has led her to joining the Home Instead team. Her passion for great customer service comes from her background in the retail industry with over 10 years of experience. Ethel has graduated from the Business Management program at Humber College. Being able to support others in a significant capacity is something Ethel prides herself on and is excited to share with those at Home Instead.

When she is not in the office, Ethel enjoys walking along trails, trying new recipes, and spending time with family.

As a Registered Nurse, Belinda has a strong focus in gerontology and is committed to allowing our aging community to be treated with dignity and empathy while preserving a person’s independence and self-respect. In her role Belinda's if focused on delivery of service and ensuring top quality care for our clients. Her nursing background is a highly valuable asset when assisting clients and their families to develop the right Care Plan for their specific needs. Belinda evaluates the Care Plan with the Care Team, the client and the family to ensure delivery of high quality care and client satisfaction.

My passion for helping people with dignity and empathy can be traced back to my pre professional days when I was living with my grandparents and was involved in doing small charities. Having graduated in Human Resources I began my career in working as the management for the food service industry. I joined Home Instead as the Recruitment and Retention Coordinator because I am passionate about building strong relationships with our CAREGiver’s and clients and bringing smiles to everyone’s face. I believe elderly have a wealth of knowledge to share and helping them become more independent makes me feel very happy.

With the experience of working as a healthcare professional back home I realised that human relation is the strongest and most genuine relation we could have. I have faith that I can bring a more creative and innovative perspective to my work. Learning for me is never ending. I am seeking to learn something new every single day. I like spending time reading and writing. I am thrilled to be part of the team and very much excited to work on meaningful projects.

Christina holds a bachelor’s degree in psychology and has diversified experience across the commercial and social sectors before transitioning into senior care. her journey through social services involved working closely supporting individuals who had faced exploitation and profound trauma, shedding light on the challenges faced by some members of our community. Witnessing the resilience of abuse survivors has been a profound lesson; their strength and courage inspire and teach us valuable lessons. Through her profession, she’s learned to cherish every opportunity that comes my way. Outside of work her hobbies include volunteering, exercising, and spending time with her dog, family, and friends. Working with Home Instead allows Christina to follow a long-held passion. She considers herself fortunate to be a member of the Home Instead family.

Eunique has always been passionate about helping her community and building a strong connection with clients. She has a strong background in customer service, having worked in the field for over 6 years. Eunique is currently pursuing her Bachelor’s Degree at York University in Communications. Her passion for helping build community and her educational background help to elevate the client experience at Home Instead. Eunique is excited to be a part of the Home Instead team as a Service Coordinator and hopes to facilitate meaningful relationships with current and future clients and CAREGivers.

Nikita is a seasoned professional with over 5 years of customer service experience, showcasing a commitment to excellence. Known for her respectful and empathetic approach, Nikita takes pride in building meaningful relationships with people. She holds a strong belief in the wisdom of the elderly, considering them the best source of advisors. Nikita finds joy in making a positive impact on people's lives, even through the smallest gestures, aiming to bring smiles and create meaningful connections. Nikita looks forward to applying her skills and beliefs to make a difference in the community.

Dellicia has joined Home Instead as a Service Coordinator, with an extensive background in Customer Service. She graduated from York University with a Bachelor’s in Political Science; and since then, has dreamed of making a change in her community and help those who cannot help themselves. Dellicia believes in the quote “You don’t have a future when you refuse to accept the former generation” – Petra Hermans. With her parents in the health care industry, she was introduced to the struggles of the elderly finding the perfect caregiver to care for them at a young age. Dellicia has a passion for helping people and being an advocate for those who cannot speak up for themselves. Dellicia knew she was going to join her family in making a difference in people’s lives.

My passion to serve the community and provide the best services to them brought me to Home instead. I always miss the time that I spent with my grandparents. The precious moments, beautiful lessons of life and the care I got from the elderly are unforgettable. Home instead gave me an opportunity to provide the same care and the same amount of love to all the seniors around me!

Having been exposed in the customer service environment for three years has given me the potential to build the customer’s trust and find the best solutions to their problems and leave the best ever impression on them. My two years' experience of working as an operations coordinator has given me the potential of getting tasks done right the first time, perform multitasking and to maintain a positive and happy work environment. Home instead is going to add a lot more into my career and to bring the best out of my abilities!

With a strong background in the hospitality industry, Arden understands the importance of listening and providing exemplary customer service. She recently completed her undergraduate degree in Justice Studies at Guelph-Humber and has a diploma in Community and Justice Services from Humber College. She has a passion for advocating for the marginalized and as such takes considerable pride in building trust and establishing strong relationships. She is excited to have joined the Home Instead Team and is looking forward to making a difference.

Taking care of or helping people and not just the elderly has always been a passion of Portia’s. It all started with her younger brother when she was all he had. As a teenager, Portia knew she would love to be a part of a team that makes a difference. Portia has had a long 10 year career in the health care field working in both community and retirement homes as a CAREGiver. Portia also developed a career in customer service as well as teaching. After graduation in 2017 as a personal support worker, Portia joined health care as a full-time career and has never looked back since. She enjoys working with the elderly and loves to make their life exciting.

Portia joined Home instead in May 2023 as the lead caregiver and she is loving this new challenge.

Navdeep graduated from the Health, Wellness and Fitness programme from Mohawk College. During her college days, her placement was with seniors and vulnerable students. This taught her patience and that the small things are important in life. When you care, you go that extra mile without feeling you've done it. Navdeep’s has extensive customer service experience and had a previous career in the financial industry and the hospitality and food services, these experiences gave her the mind set on taking care of all her customers as best she can. Her motivation is to bring a smile on faces and build trust with her clients.

Navdeep believes helping others in need is a rewarding profession and she is fortunate to work as Service Coordinator for Home Instead.

Jerry is an enthusiastic brand champion and after researching Home Instead felt an instant connection to their guiding principles of building trust, taking the lead, and sharing your heart. Jerry is an experienced operations leader with a demonstrated history of success building great teams and growing businesses. Jerry has spent the last 20+ years in operations growing his passion for service excellence and uses his positively outrageous service to delight and astound clients. Jerry specializes in building strong supportive teams while coaching a people first culture across the organization to ensure we are making a difference in people’s lives daily. Jerry is always looking for ways to grow his skillsets and can often be found engaging in conversations with co workers and industry professionals while stepping outside his comfort zone to try something new. Jerry married his high school sweetheart, and they are now parents to 3 amazing children. Jerry spends as much time outdoors with his family as he can swimming, hiking, playing sports and enjoying nature.

Geeve has had a lengthy career in the hospitality industry working with several national brands, occupying various roles including General Manager, Regional Manager and Executive Director of Operations. As an entrepreneur, he has owned and operated several independent pubs and restaurants throughout Southwestern Ontario. Geeve has a passion for growing businesses and understands that for successful business growth managers must grow their people first. Accordingly, Geeve has spent his career building teams and relationships, by engaging with all levels of an organization to achieve success together and works hard to be a servant leader. Geeve is excited to work at Home Instead, to give back to the community and supporting you and your aging loved ones. He is married to a Registered Nurse and he and his wife have two beautiful children along with a rambunctious chocolate lab named Portia. He has a passion for cooking, as the kitchen in his home is where you will find him most of the time making an Asian inspired meal, or just baking some delicious butter tarts! Geeve is an avid runner and has competed in several marathons along with many other races across Ontario.

Dan connects community partners with home care resources, so that they can assist families find solutions to their unique challenges. He is focused on helping seniors live active lives as independently as possible. Dan is routinely “out and about” in the community, conducting in-service presentations and sharing Home Instead's public education programs (i.e. Alzheimer’s, Parkinson’s and palliative care). Additionally, Dan plays an active role in supporting non for profits, including Be a Santa to a Senior, Give Tuesday and Give 65. In his spare time, Dan enjoys a good game of golf.

Over the course of several years, Mikaela has established genuine and trustworthy relationships with CAREGivers, so transitioning from Key Player Assistant to Education Coordinator was an easy. She recognizes that providing CAREGivers with education helps them take the lead with their clients, will empower them and allow them to provide specialized support. Her main goal is to ensure that Home Instead CAREGivers feel prepared before their shifts and that they recognize their unlimited potential!

Erika recently completed her Business Administration – Accounting degree at Brock University. The opportunity to join Home Instead was the perfect next step. She connected with our mission to provide personal care to seniors. She has always enjoyed helping her grandparents with whatever they need and spending time with them, whether that be talking with them over a meal/coffee or playing cards. Providing great customer service has always been important to Erika, as she has always looked for ways to help others in all her past personal and professional experiences. She looks forward to continuing to provide great customer service through her role at Home Instead.  In her spare time, Erika likes to knit and sew, crafts which she picked up from her grandmothers.

 

Erin has joined Home Instead as Manager of Quality & Standards after a lengthy career in the Food Service industry. For over 20 years Erin has had many roles such as lead trainer for Canada opening up new franchisee restaurants, to working within the Franchisee head office in various roles, to finally owning 2 franchise’s along with her husband. She also started a separate food and beverage catering company working with private clubs for the past 11 years. During the course of time, Erin was honoured to be involved with numerous charities such as Heart and Stroke Foundation, Relay for Life, MS Society, and the Canadian Breast Cancer Run for the Cure. Erin is very excited to join Home Instead as her passion for Seniors started from a young age, by volunteering at a retirement home doing odd jobs for those who needed help. But quickly discovered the Seniors wanted more of companion. Erin was extremely fortunate to grow up having both sets of grandparents very active in her life with weekly visits, As she grew older, she started to see their health challenges take over which caused her to be even more involved in their lives. Erin is excited to complete the full circle working with such an amazing organization helping Senior’s continue to live their best life.

Kelly began her journey as a caregiver more than 14 years ago, helping seniors in their homes. Most of whom were WW2 Veterans at that time. She built many wonderful close relationships with her clients and families. She loved it so much, that she wanted the opportunity to help seniors more and went back to school to earn her PSW degree. Kelly graduated at the top of her class, November 2010, with honours, and won the schools faculty award by all her teachers. Kelly worked for several years and unfortunately had to step away to care for her special needs child. This brought Kelly a new understanding from a families perspective. She can empathize what they go through when needing help to care for a loved one. 

When Covid happened, Kelly realized the great need for PSW’s. She missed her job and made arrangements to return to work as soon as possible. That’s when she joined Home Instead. Kelly has grown quickly within Home Instead and currently is a trainer/educator, teaching and coaching new PSW’s/CareGivers. She teaches Alzheimer’s/Dementia classes and personal care as well as Chronic Conditions training and Hospice/Palliative training. She also helped in the development of our new Autism training.  Kelly also goes on visits in the community as a Lead-CareGiver to help support other Caregivers, clients and their families and continuously is working on improving care. 

“ I love everything I do! I love my job! It’s a calling! It’s rewarding. I will always continue to learn and grow in this field, in hopes to help more people/families and make whatever stage of their life’s journey they are in, supported with love, kindness, dignity and respect. 

 

Crystal brings over three years of experience across diverse healthcare fields, including occupational, community, acute, and long-term care nursing. With a Bachelor of Nursing Degree from the University of New Brunswick and a Practical Nursing Diploma from Seneca, she has worked in various specialties, demonstrating strong leadership and adaptability. Her roles as an Occupational Health Nurse at Driver Check and a Registered Practical Nurse with the Regional Municipality of Halton highlight her commitment to high-quality care. Crystal is also dedicated to her professional growth, continually pursuing further education and training.

Julia joined us as a talented and experienced Recruitment Professional (REC) for our Enterprise team. With a solid background in recruitment and successfully developed and implemented effective strategies to attract top talent. She is skilled in utilizing multiple sourcing techniques, coordinating interviews, and ensuring a seamless onboarding process makes her a valuable addition to our Enterprise team.

 

Her strong analytical, problem-solving, and communication skills, combined with her ability to thrive in dynamic environments and express compassion towards her clients, will undoubtedly contribute to our team's success. She is enthusiastic about her journey ahead with Home Instead and looks forward to bringing a smile to everyone’s face!

 

Daniel is a passionate connector in the community, linking partners with essential home care resources to empower families in finding tailored solutions for their unique challenges. With a steadfast commitment to helping seniors thrive, he focuses on enabling them to live active, independent lives. His dedication to this mission is deeply personal, inspired by his love for his family—especially his grandmother, who is currently navigating assisted living. This experience made Home Instead the obvious choice for him. When he’s not making a difference in the lives of others, Dan enjoys watching sports with his girlfriend and dog, and he relishes spending sunny days on the golf course.

 

Kristin has spent the past 10 years working in various levels of hospitality and restaurant management, where her constant mantra was ‘we are here to be in the service of others’. This rang especially true in her last position within Toronto Pearson Airport, where simply being present and approachable led her to assisting people of all ages and cultures with anything from directions to medical emergencies and everything in between. An ever-increasing passion for helping others paired with a close relationship with her grandparents and great-grandparents and watching them go through various stages of assisted care, made the opportunity to join Home Instead an easy decision. In her free time Kristin enjoys cooking with her husband, with her specialty being pasta from scratch. She also loves being outdoors, especially if it involves hiking a fun trail or swimming at the beach.