Caregiver of the Year 2020 - Maxine
Maxine came to us with 30 years of experience in working with seniors in our community, in long-term care, and within private residences. She brings with her a wealth of knowledge in Alzheimer's and Dementias as well as knowledge and expertise in working with clients who have expressive behaviours. She also came to us with a HUGE heart and personality that is infectious!
Maxine is recognized for her commitment and service to the older adults and seniors who are local clients of Home Instead Senior Care.
The Hamilton office chose Maxine to represent their team this year because of her wow factor. The outstanding quality of her work, strength of her character and the impact she has made in the lives of our clients and their families as well as all the Caregivers of Home Instead Hamilton. Maxine’s personality and determination to advocate for seniors makes her a rock star CAREgiver.
Maxine takes the time to get to know each of her clients on a deeper level, she takes the time to plan meaningful and engaging activities for her clients. She takes pride in showcasing the person that each of her clients once was, whether they were a teacher, judge, doctor or the head of a household. Maxine takes the time to go above and beyond in getting to know her clients. She plans special activities and celebrates her clients culture, past, history and of course their personalities.
Maxine became our Lead CAREgiver in April, and has gone above and beyond in this role - this year and during the COVID-19 pandemic. Putting in countless hours to assist, train and educate her fellow colleagues as well as taking time out of her day to personally help in the onboarding process of new CAREGivers, especially those working with seniors in long-term care.
Maxine is known to go in an hour early, to make sure all her colleagues are happy, well-trained and prepared for work. She takes time out of her own schedule to make sure new CAREgivers get a great introduction to their new clients, facilities, and private homes that we work in. She does all this, while working 12 hour shifts, running her family home, being a Mom, and taking hours out of her day to personally call new caregivers, and all the while working through a pandemic.
Maxine has shown leadership, dedication, selflessness, and drive to help not only her clients but her fellow colleagues. Maxine has been with the Hamilton Home Instead office for over 2 years and has dedicated her life to bettering the life of her clients and all the clients of Home Instead Senior Care Hamilton.
We know that CAREGiving is not for everyone. It is a gift to be shared, a craft to be refined over time. CAREGiving is equal parts compassion, being a non-anxious presence, problem solving and sharing the joys and wonders of the simple things of life. Maxine has, over the years, excelled at doing just that: enhancing life for her clients, supporting families and educating her fellow colleagues along the way.
We honour our Lead CAREGiver, Maxine Sutherland as the Home Instead Senior Care, Hamilton’s, CAREGiver of the Year.