Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Niagara Falls, ON.
Proudly Serving Aging Adults & Their Families
Our Promise
As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
About Us
Meet Our Team
Denielle Cuoco, Co-Owner
Denielle Cuoco has provided Niagara with exceptional senior care for the region's ageing loved ones since she opened the doors in 2013. A strong bond with her grandparents inspired Denielle to pursue a career in caring for seniors. What originally started as a way to feel connected to them while she lived away from Niagara evolved into her finding Home Instead.
Denielle has spent years working and volunteering with seniors in several communities: Ottawa, Kelowna, Wichita, Savannah, Montreal and back to where it all started in Niagara. This exposure has provided Denielle with a unique perspective on how best to care for our ageing loved ones.
Now that she is working with Home Instead, an organization with a global reach, she can continue to learn from her international counterparts.
"I am very fortunate to love my work. I can collaborate with others to ensure the most positive outcome for the clients and the families that we work with."
With over 25 years of personal and professional experience and a post-grad diploma in Health Services Administrations from Dalhousie University, she can share her experiences and be a resource for Niagara families.
Denielle also wants to enjoy being home back in Niagara. She is comforted by being in a familiar place and having the opportunity to share her childhood town with her children.
Denielle has spent years working and volunteering with seniors in several communities: Ottawa, Kelowna, Wichita, Savannah, Montreal and back to where it all started in Niagara. This exposure has provided Denielle with a unique perspective on how best to care for our ageing loved ones.
Now that she is working with Home Instead, an organization with a global reach, she can continue to learn from her international counterparts.
"I am very fortunate to love my work. I can collaborate with others to ensure the most positive outcome for the clients and the families that we work with."
With over 25 years of personal and professional experience and a post-grad diploma in Health Services Administrations from Dalhousie University, she can share her experiences and be a resource for Niagara families.
Denielle also wants to enjoy being home back in Niagara. She is comforted by being in a familiar place and having the opportunity to share her childhood town with her children.
Jonathan Cook, Co-Owner
Jonathan Cook has been beside Denielle in this journey of providing quality senior care to Niagara since the beginning. As an aerospace engineer, Jonathan's work has brought the two all over Canada and the U.S. After thought and consideration, they decided to return to Denielle's hometown of Niagara Falls and open Home Instead.
Caring for a loved one is not an easy task, and Jonathan's experience as a caregiver started early. His mother was diagnosed with breast cancer and fought hard for 8 years. At 16, he became her support, taking care of her, the house and attending school.
Years later, Jonathan became a primary caregiver for his grandmother. She was a widower, had lost both her children to cancer and was diagnosed with dementia. She was Home Instead Niagara's first client at the age of 96.
Jonathan has experienced many of the same challenges that other families go through when caring for an ageing or ailing loved one. He has first-hand knowledge of balancing it all; school, career, relationships, parenting young children, all while caring for a family member. This has provided him with deep empathy for the families we support.
It may take a village to raise a child, but Jonathan believes it also takes a community to support our seniors. That is what Jonathan and Denielle have strived to create: a community to support and assist both seniors and their loved ones.
Caring for a loved one is not an easy task, and Jonathan's experience as a caregiver started early. His mother was diagnosed with breast cancer and fought hard for 8 years. At 16, he became her support, taking care of her, the house and attending school.
Years later, Jonathan became a primary caregiver for his grandmother. She was a widower, had lost both her children to cancer and was diagnosed with dementia. She was Home Instead Niagara's first client at the age of 96.
Jonathan has experienced many of the same challenges that other families go through when caring for an ageing or ailing loved one. He has first-hand knowledge of balancing it all; school, career, relationships, parenting young children, all while caring for a family member. This has provided him with deep empathy for the families we support.
It may take a village to raise a child, but Jonathan believes it also takes a community to support our seniors. That is what Jonathan and Denielle have strived to create: a community to support and assist both seniors and their loved ones.
Paul McPherson, Service Coordinator
Paul McPherson is the office Service Coordinator and has been a member of the Home Instead team since 2016. He is usually the first person that you will speak to when you call our office.
Paul is a long-time resident of the Niagara region, having moved here to attend school over two decades ago.
Paul has worked in a variety of industries and positions during his working life. This has allowed him to accumulate a wide variety of skills.
Paul is a long-time resident of the Niagara region, having moved here to attend school over two decades ago.
Paul has worked in a variety of industries and positions during his working life. This has allowed him to accumulate a wide variety of skills.
Our Team
Your Home Instead team in Niagara Falls, ON possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
More Than a Business
Learn more about our mission and the history that drives us today.
