Scheduler

Job Title: Scheduler

Company: Home Instead

Location: Nanaimo, BC

Employment Type: Full-Time

About Us: Home Instead is a leading provider of medical and non-medical home care services, dedicated to enhancing the lives of aging adults and their families. We are committed to providing compassionate, high-quality care that allows seniors to live independently in the comfort of their own homes.

Position Overview: We are seeking a dedicated and organized Scheduler to join our team. The ideal candidate will have experience in scheduling, preferably within the home care industry, and be proficient in Microsoft Word and Excel. This role requires excellent communication skills, the ability to work collaboratively in a team environment, and a willingness to fill in as a caregiver when needed.

Key Responsibilities:

• Coordinate and schedule client appointments and caregiver assignments to ensure optimal service delivery.

• Maintain accurate records of client and caregiver schedules using scheduling software.

• Communicate effectively with clients, caregivers, and office staff to address scheduling needs and changes.

• Assist with general office duties as needed, including filing, data entry, and answering phones.

• Step in to provide caregiving services during staffing shortages or emergencies.

Qualifications:

• Previous experience in scheduling or coordination, preferably in the home care or healthcare industry.

• Proficiency in Microsoft Word and Excel; familiarity with scheduling software is a plus.

• Strong organizational and time-management skills with attention to detail.

• Excellent verbal and written communication skills.

• Ability to work collaboratively in a team environment.

• Flexibility to fill in as a caregiver when necessary; prior caregiving experience is preferred.

• Ability to handle confidential information with discretion.

Benefits:

• Competitive salary.

• Supportive and friendly work environment.

• Benefit options available after the probationary period.

• Comprehensive training and ongoing professional development.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to applynow3053@homeinstead.com or apply through our website at Home Instead Nanaimo, BC | In Home Care.

Important Dates:

• Interview Schedule: Interviews will commence the first week of January.

• Start Date: The position is available immediately following the interview process.

Home Instead is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in our mission to enhance the lives of aging adults and their families.