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The Home Instead Family Room

Keep close to your loved one's care with real-time updates and care notes through the Home Instead Family Room.

Caring for seniors can be challenging, especially when family members live far away. Ensuring transparency and open communication is crucial to keeping everyone involved and informed.

The Family Room is an easy-to-use online portal that bridges the gap, allowing you to stay connected with your loved one’s caregivers, no matter the distance. We know entrusting your loved one’s care to professionals can be emotional, which is why we designed the Family Room to provide peace of mind through transparency.

Whether you're near or far, you're a vital part of the caregiving team. Stay in the loop and worry less with the Home Instead Family Room - your gateway to staying informed and connected, anytime.

Benefits of the Family Room

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At Home Instead, we work hand-in-hand with your family and caregivers to provide the highest level of care for your loved one. With the Family Room portal, you gain full transparency into their care, offering peace of mind with all the details conveniently at your fingertips. Stay connected, stay informed, and rest assured that your loved one is receiving the very best care possible.

  • Caregiver schedules
  • Tasks and corresponding caregiver notes
  • Meal records
  • Medication reminders
  • Client activity tracking
  • Invoice tracking
  • Bill pay (bills can be split by family members)

How the Family Room works

The Family Room serves as an online hub for everyone involved in the care of your loved one. Everyone with access to the portal can login and keep up with real-time notes made by caregivers. You can stay informed of your loved one’s care as it occurs. You get to decide who has access to the Family Room. Information available on Family Room:

  • Invoices and payments
  • Care Logs
  • Client Schedule
  • Messaging system – these messages are sent to the office staff.
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