Home Instead Inc. statement on incident at franchise location in Champaign, Illinois

Home Instead Inc. has investigated an incident that occurred on December 5, 2024, at a franchise office in Champaign, Illinois. The operations of this franchise are currently being transferred to a new owner. Our priority is ensuring that clients and employees of this franchise have as much stability as possible through this challenging period. We hold our franchisees to the highest standards and do not condone behavior that is inconsistent with our values, including the behavior that we saw on the video posted to social media.